Preface
This example provides a quick, engaging article with alliterative titles and simple recipes for employees to use when selling hard goods. While food sales are important, dogs always need food, so the focus here is on offering practical add-on ideas beyond just food and treats.
The trouble with toys
Customers often ask for an “indestructible” toy because their dogs tend to tear apart everything, sometimes even causing damage around the house. This can result in product returns, unwanted behaviors, and health problems such as cracked teeth or blockages. Guiding these customers toward alternative feeders and appropriate add-ons instead of plush toys helps them find a better solution.
Beating the boredom
A better way to look at this problem is to see it as boredom, not just destructive behavior. Suggest mental enrichment toys like Kongs or slow-feeder mats such as Tall Tails foraging mats, and give customers examples of how these can be used during meals or snack times.
Mental enrichment is especially helpful when long walks aren’t possible due to weather, physical limitations, or a busy schedule.
long-lasting lunchtime
Show customers how to use enrichment toys to make mealtimes last longer and help prevent boredom-related behaviors. This approach is the most effective way to encourage a sale.
For example, take a toy big enough to hold a meal, such as a Kong or a Toppl. Cover the small hole, fill it with the dog’s regular food, and add bone broth, goat’s milk, or another liquid treat on top. Freeze it for at least four hours to make mealtime a challenge for your dog.
Other freezer-safe choices include the Woof Pupsicle and Tall Tails’ foraging mats.
Building the Basket
When you suggest a toy like this, you have many ways to build a basket around it. Broths, goat’s milk, peanut butter, and canned or frozen foods make great bases. Chews like collagen, bully sticks, or dental treats add extra enrichment. You can also add soft calming treats like Heavenly Hounds to help during storms or holidays. Enrichment toys offer endless add-on sale opportunities, and listening to your customers and guiding them is the best way to make a dog’s day.
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